Templates
Shopify Customer Service Email Templates: 8 to Write
Which Shopify customer service email templates to write first, example wording, and tips to keep canned responses friendly, fast and accurate.
Blog
How-to guides for using Ops Toolkit Goods templates, SOPs and spreadsheets in your store.
Latest posts
Checklist
Shopify Black Friday Checklist: 4 Weeks to BFCM
A week-by-week plan to get your store ready for Black Friday and Cyber Monday: offers, margins, stock, emails, site checks and support prep.
How-to
How to use the Store Launch Checklist before you go live
The Store Launch Checklist comes as a printable PDF and a Google Sheets tracker. Here is a simple way to work through it before your store goes live.
How-to
Getting started with the Store Operations SOP Kit
The SOP Kit includes 12 store operations SOPs, VA onboarding and customer service macros. Here is how to make them your own and hand them off.
Join the Store Ops Club, free
The Shopify Store Ops Club is a private, free-to-join Skool community for Shopify sellers.
- Free 6-lesson course with videos and PDFs
- Includes a Store Launch Checklist
- Private community for Shopify sellers
The club is run by Ops Toolkit Goods on Skool and is not affiliated with Shopify Inc.